Perceptions of age and beauty are shifting-and marketers and the media must follow suit.
The notion of what is beautiful in the human face and form has been a matter of interest since biblical times. Beauty is an elusive and subjective concept, yet at a time of growing longevity, we still struggle to see the aged as beautiful. I don’t mean beauty in the Mother Teresa or Georgia O’Keefe sense, as in “wow, what a venerable and inspiring woman.” I mean as in the “wow, what a hottie!” sense.
It wasn’t always so. We first encountered Sarah of the Old Testament at age 65, when she and Abraham moved to Egypt to escape a famine. Abe was concerned that the Pharaoh would be so taken with her beauty that he would kill him and take Sarah to the harem. So in what could pass as a plot from a cancelled sitcom, Abe pretended she was his sister.
But that was then and this is now. Now is an era when “agelessness” and anti-aging is the goal of millions, when our attitude toward the aging face and form is impacted by television, movies, print, billboards, web avatars and the ubiquitous images that unceasingly impinge upon the neutrons of our brain. We judge beauty based upon complicated cultural cognitive experiences. In short, we are programmed to judge aesthetics based on the prejudices of ageism. It is the only prejudice that we hold against our own future selves. And when we finally do get old, we unwrap that prejudice and take it into the gym, the Botox office and the bedroom.
Beauty in Numbers
When I give corporate presentations on the boomer/older adult “cohort,” I get the biggest response from a PowerPoint presentation that displays two maps of the United States. The first shows demographics by age in 2005. Only Florida is shaded in dark tones, indicating that more than 14 percent of the population is 55 or older. Then the map fades in, showing the change by 2025. By then every state in the union except California, New York, Maryland and Texas will be darkly shaded. We will be a nation of Floridas.
This portends well for seeing beauty in age. The brain is selective, self-protective, and fearful of the unfamiliar. Right now, we go through a kind of cognitive profiling when we see an older adult. Many younger people know older people only through cultural stereotypes perpetuated in the media. And just as with any prejudice, we discount our active grandma or gorgeous mom as the exception that proves the rule. But know enough of “the other guy,” and people get more individualized. The brain can see nuances of beauty rather then make blanket rejections.
Dr. Neal Cutler, executive director of the Center on Aging of the Motion Picture and Television in Los Angeles County, oversees assisted living and continuous care communities for the entertainment industry. He is also a strong voice in teaching gerontology through a construct he calls “lenses.” Cutler contends that it is how you look at aging and its context, not the meaningless content of a number (that is, your actual age in years) that informs your view.
When social agreements change politically, we call it a revolution. Indeed, Pulitzer Prize winner Dr. Robert Butler calls his latest book The Longevity Revolution—a far cry from his seminal 1975 work Why Survive? Being Old in America. But despite his bravado, of which I have also been guilty of in my writing, I contend we will have no revolution, only an anemic revolt, until media takes the helm.
When media changes its lenses, both literally and figuratively, our collective view if beauty and aging will also change. Too simple? I say no. Media is the universal peer group; its television and movie stars are the high school A-list to which we longed to belong. If all of us associated with media in all its permutations—those who buy, sell, write, provide visual content, critique, cast, host, advertise, photograph or in any way play a part on showing us images—take part, there will be a real revolution.
Consider the 1960s, when Black is Beautiful changed the way we see people of color. The message was clear: natural black features are not ugly. And that is the nexus between that movement and anti-ageism. Right now, wrinkles, sagging chins and white hair are inherently ugly, irredeemable as a sign of beauty. You can also be older and beautiful, but you can’t have any of those things. This notion is damaging to us on deep psychological as well as cultural levels.
Remember that the first time the phrase “black is beautiful” was uttered was in 1858 by abolitionist Dr. John Sweat Rock. Revolutions can take time.
Patronize at Your Peril
The idea is to acknowledge beauty not despite, but regardless of age. Consider just these two statistics:
• The current life expectancy is 71.6 and is slated to rise to 94.1 this century.
• Those over 65 control half of the discretionary income and three-fourths of the accumulated assets in all of the United States.
Patronize us at your peril.
The strongest sales pitch for any product to the older adult is that another older adult likes it. Ask any of my clients in assisted and independent housing, and see what their “resident ambassador programs” yield in lead generation and referrals. Senior to senior is as potent as teen peer modeling and social marketing.
Susan Schubert has documented what happens when older adult women feel beautiful. As director of recreation and volunteers of the Motion Picture and Television Fund, Schubert polled recreation, residential nursing, and other staff involved with residential care. The average age of the women is 87. “They come dressed for meals, they accessorize, they flock to cosmetics demonstrations,” Schubert says. The residential beauty parlor is booked, and when Jodie Foster endowed a swimming pool, the ladies were fitted with flattering bathing suits by members of the local costumers union. In short, they take their aging with good humor, and they buy on.
What we see there is a microcosm of what happens when older adult women feel beautiful—they consume. They may consume differently, but the bucks fly. I am constantly challenged by marketers that ignore the older adult market. In an article geared to direct mail marketers in Deliver, Brice Britt writes “despite their diminishing influence and comparatively small numbers, (they) shouldn’t be forgotten.” That’s nice of you. Marginalize older women, make them unbeautiful, and you’ll kill our desire to shop.
I am a proud member of the Boomer Authority (www.BoomerAuthority.ning.com), a worldwide trade association for those involved in marketing and branding to mature markets. We still search our heads, wondering why ad buyers cannot see the demographics. It’s too facile to say they are kids themselves and don’t get it. I think it’s the misguided belief that because we Boomers have imbedded brand loyalty and are too wise to change, we cannot be diverted. Make your brand a little better, less expensive and more useful—and stop ignoring the most affluent market in the nation. Engrave this on a plaque and put it on your desk: It’s the market, stupid!
Health and Beauty: Together Forever
As they say in New Jersey, “not for nothing” am I fascinated by looks as we age. I came late to the media dance, having not begun on radio and then television until I was 38. By the time I was hosting Money Talk on The Learning Channel, I was over 50, and wondering how long the gigs would last. And so I began to study the effects of aging on the skin, the bones, and the middle.
Despite their frenzy to look younger, Boomers and older adults are not anti-aging. After all, no one dies of old age—we dies of not having old age. As a market, we are wide open to health solutions that also make us look better. The recent Edelman 2010 Health Engagement Barometer study reveals that 86 percent of those polled said they were most responsible for their own health. Show us healthy images of ourselves looking beautiful, and the whole industry of health and beauty merge for more profits than you can shake a Restylane injection at.
So has the new world of media paid attention to the nexus between health and beauty? At first, not much. But now media has taken some steps, if not leaps, in the right direction. We do see images of happier, healthier and more active older adults. Of course, they are still ravishing models, but what the hell, it’s a start.
On September 15th, I will be 62. I am again working on television. On my 60th birthday, I climbed the Himalayas in Bhutan. On my 61st birthday, I canceled a trip to Egypt because I was too busy running my company. On my 62nd birthday, I will officially be a senior citizen, and I will go to Jerusalem and from there, finally to Egypt. I am not in a rush to see the world—I have plenty of time, so long as I stay young. And here is the ultimate secret of that elusive product that we all want to buy, that product called being young: “Youth, it comes in all ages.”
Adriane berg is CEO of Generation Bold (www.GenerationBold.com) a marketing, branding and business development consultant to reach boomers, seniors and caregivers. Her latest book is How Not to Go Broke at 102: Achieving Everlasting Wealth (Wiley 2009).